kaltura capture setup ended prematurely because of an error

KALTURA CAPTURE SETUP ENDED PREMATURELY BECAUSE OF AN ERROR HOW TO
KALTURA CAPTURE SETUP ENDED PREMATURELY BECAUSE OF AN ERROR UPDATE
KALTURA CAPTURE SETUP ENDED PREMATURELY BECAUSE OF AN ERROR SOFTWARE
KALTURA CAPTURE SETUP ENDED PREMATURELY BECAUSE OF AN ERROR DOWNLOAD

KALTURA CAPTURE SETUP ENDED PREMATURELY BECAUSE OF AN ERROR SOFTWARE

When the software locks up, you can force it to shut down by clicking into the System Tray (near the clock, click the up arrow), right-clicking on the Capture icon (light blue square with white dot) and choosing Quit Kaltura Capture stays running in the system tray after closing the software window.Drag the Kaltura Capture application icon to the Applications folder.

KALTURA CAPTURE SETUP ENDED PREMATURELY BECAUSE OF AN ERROR DOWNLOAD

Links to the installers are located at the end of the section, download the installer.

The latest version is shown at the top of the page, click on the most recent version to expand the section.

Navigate to the Kaltura Capture Release Notes webpage.

Paste this path in the Go to folder textbox: ~/Library/Preferences/Kaltura/Capture.

If the above steps do not resolve the issue, uninstall and reinstall Capture Uninstall

MiVideo Mediaspace: user drop-down menu > My Media > Add New > Kaltura Capture.

Canvas: Account > My Media > Add New > Kaltura Capture.

Re-launch Kaltura Capture from My Media.

If Capture is still running, right click the app icon in the Dock and choose Quit.

Repeat the above step for Microphone and Screen Recording.

If the software is not in the list, Capture is not properly installed

On the right side, make sure there is a check next to the Kaltura Capture software.

Unlock the panel (bottom left lock icon, login).

Apple menu > System Preferences > Security & Privacy > Privacy tab.

Kaltura Capture must be allowed to access the Camera, Microphone and Screen Recording, even if you don't plan to use all three devices. The most common cause of errors on a Mac are missing device permissions. Troubleshooting Kaltura Capture on a Mac Resolution Mac Check for missing device permissions If you see a message appear after launching the Kaltura Capture recorder warning memory is less than 1 or 2 GB, see the Kaltura Capture Available Memory Warnings article.

KALTURA CAPTURE SETUP ENDED PREMATURELY BECAUSE OF AN ERROR HOW TO

How to resolve issues related to software performance such as freezing, error messages during recording, and the inability to stop a recording. If you are curious about what is new in this release, see the Kaltura Capture release notes.Kaltura Capture is a screen recording software application for Windows and MacOS that provides a variety of recording and annotation tools. See related Kaltura Capture articles for more information about using this software.

KALTURA CAPTURE SETUP ENDED PREMATURELY BECAUSE OF AN ERROR UPDATE

We highly recommend doing a short test recording after the update to make sure that everything is working correctly on your system. (If you miss the splash screen, click the Manage link and then switch to the information tab.)īefore starting any new recording (on either Mac or Windows), check that your audio source is correctly set to your microphone. You can verify the version on the splash screen when the application is opening the new version is 4.2.122.

If you are asked if you want to open Kaltura Capture, click Cancel and on the “The Kaltura Capture Desktop Recorder” web page, click the Download link appropriate for your platform, and manually download the installer. (If your installation process does not overwrite your older version of Kaltura Capture from your hard disk, we suggest you delete that older version so that there is no possibility of confusion.)

Instead of relying on the auto-update, you can update manually: go to bCourses, open your My Media, click Add New and select Kaltura Capture.

Reboot your computer after the auto-update occurs.

To avoid crashing, you can do one of the following: The application will attempt to auto-update the next time you open it however, the auto-updated application is likely to crash when you attempt to use it. If rebooting doesn't solve the problem, email new version of the Kaltura Capture desktop application (4.2.122) has been released. Bottom line for all users: If Kaltura Capture crashes repeatedly each time you launch it, simply reboot your computer. There is no need to revert to the older version once you have rebooted, you should no longer experience crashing. Update 1/26/21: Due to the issues described in this article, Kaltura has disabled the update to the newer version, but those whose applications were already auto-updated may still experience crashing.

Kaltura capture setup ended prematurely because of an error